1. Definitions.

Company.

Definition: Growth Partners Consultancy W.L.L (Growth Partners Consultancy W.L.L), registered in the Kingdom of Bahrain with Commercial Register No. 197615-1.

Platform.

Definition: The online store run by the Company for the sale of its digital products, and related pages, accounts and systems.

User.

Definition: Any person who browses the Platform or creates an account, whether or not that person makes a purchase.

Buyer or client.

Definition: A User who completes the purchase of a Digital Product through the Platform.

Products.

Definition: Recorded Online Courses and Digital Templates, available for sale on the Platform.

Account.

Definition: Personal account created by User on the Platform to access his purchases.

Payment Gateway.

Definition: Approved Payment Service Provider at Company to process electronic payments.

2. Contractual Capacity.

• To use the Platform or make a purchase, you must be at least eighteen (18) years old and have full legal capacity to enter into binding contracts.
• By completing the purchase process, you acknowledge and pledge that you meet the age and eligibility requirement, and that all the data you have provided us are correct, complete and up-to-date.
• If you contract on behalf of a legal entity, you represent that you have valid authority to bind that entity and are responsible for the validity of that authority.
• A company may apply at any time for proof of age, eligibility or authorization and may suspend the account if it finds that it is not in accordance with what has been recognized.

3. Account on the Platform.

• User undertakes to provide accurate and complete data when the account is created and to update it as it changes.
• The account is personal and may not be shared, lent or surrendered in any way.
• Only User is responsible for maintaining the confidentiality of access data and for each activity that occurs through its account.
• User must immediately notify Company via e-mail when aware of any unauthorized use of its account.
• The company suspends or closes the account when it has been established that the entry data have been shared, that illegal access has been attempted, or that there has been a material or repeated violation of these requirements. Action may be taken immediately without prior notice in cases of fraud, security risks or serious irregularities, without prejudice to its right to take the necessary action.

4. Nature and description of products.

Online Courses.

Nature: Pre-recorded sessions, not live broadcasts, or interactive sessions.

Includes: Course segments and annexes posted on the product page.

Access period: Three (3) months from the date of activation of the access.

Digital Templates.

Nature: Digital files ready for download.

Includes: The files and annexes shown on the product page at the time of purchase.

Access period: Remains available at My Purchases, with downloading subject to controls to prevent abuse and abnormal downloads, in accordance with the Licence limits.

The company takes care of the accuracy of these data, but does not ensure that Platform is free of typographical errors or unintentional omissions, and can correct any price or description error before executing the application, notifying Buyer and his right to withdraw the request in this case and recover his payment.

5. Ordering Process and Contract Formation.

Step 1.

Description: Buyer selects the product and adds it to the shopping cart, and determines the type of Licence required if the product is a template.

Step 2.

Description: Buyer enters the name Licence Holder mandatory, and the name of the project or client is only required if the selected type of Licence so requires.

Step 3.

Description: Buyer reviews the order summary and final price prior to payment and confirms that he is aware of these requirements and the Return and Licensing Policy.

Step 4.

Description: Payment is made through approved Payment Service Provider by one of the means available upon checkout.

Step 5.

Description: The contract shall be concluded and made binding upon the parties as soon as the payment process has been successful and a letter of confirmation from the company has been issued.

Step 6.

Description: Digital delivery is completed in accordance with Section 6 below.

Before fulfilling the order, the company refused or cancelled the application and recovered its value to the buyer in specific cases, including suspected fraud or irregularity, an apparent duplicate order, a material error in price or description, or failure of Buyer to meet the eligibility requirements.

6. Digital delivery.

Means of delivery.

Governance: Products are available in My Purchases within Buyer’s account and confirmation letter is sent to registered e-mail.

Delivery time.

Governance: Products are usually available immediately upon confirmation of payment at My Purchases, and activation may be delayed when there is a payment review or technical problem, in which case the buyer can communicate with the company.

Continued availability.

Governance: Products purchased remain available in My Purchases for the duration of access or Licence applicable to the product.

Download controls.

Governance: The company may apply reasonable controls to prevent improper misuse or illegal downloads, so that Buyer is not denied legitimate access to its purchases.

Buyer’s liability.

Governance: Maintain the confidentiality of access data, verify the authenticity of registered e-mails, and review letters and notices relating to the application.

When the product does not appear or cannot be reached.

Governance: Company correspondence on support@growth-gcc.com, and Company is committed to remedying the situation, reactivating access or making available a proper copy when it is established that the cause is due to it.

If Buyer is unable to access an electronic course, or if the file is a damaged or incomplete digital product due to the company, the company first handles the problem, reactivates access, or makes a valid copy available. If the problem cannot be solved within ten (10) working days of the reporting date, Buyer is entitled to a full refund of the value of the product in accordance with the Return policy.

7. Prices and payments.

• The prices are presented in Bahraini dinars, which are final rates for which no fee is added when paid. If any tax or fee is imposed under the law in the future, it will be clearly disclosed on the payment page before the purchase is completed.
• The means of payment available are shown upon checkout and may vary from time to time.
• Company does not charge any additional fees on any means of payment, and the price of the product does not change depending on the method used.
• There is no minimum or maximum purchase value.
• Payments are processed entirely by the Approved Payment Service Provider, and your use of the means of payment is subject to the conditions of the service provider and the conditions of the issuer of the card or e-wallet, in addition to these conditions.
• Company does not maintain your full-card data on its systems, and that data is treated in an environment that is compliant with PCI DSS standard.
• The issuing bank may charge a currency conversion fee or an international transaction fee to Buyer, which is outside the company and for which it bears no responsibility.
• The company and Approved Payment Service Provider may refuse or suspend any operation suspected of irregularity or fraud.
• Prices are offered and payments are collected in Bahraini dinars, the currency of collection and settlement approved by the Company. Any currency transfer between Buyer and his bank or e-wallet provider, and the company does not interfere with it and does not tolerate its differences.
• Some of the operations may be subject to a temporary review or suspension of the Approved Payment Service Provider in accordance with its policies and card network rules. In this case, the Company is obliged to notify Buyer and to implement its obligations immediately upon adoption or, if it cannot be approved, to reimburse him.
• Company retains the right to adjust its product prices at any time and the amendments do not apply to completed orders before they become effective.

8. Return and Refund.

The return, replacement and refund provisions are subject to an independent Refund, Return and Replacement Policy. GPC-POL-01, and are an integral part of these requirements.

9. Post-Purchase Support Limits

The company has exercised reasonable care to make the Platform available 24 hours a day, but does not ensure uninterrupted or fault-free operation. Service may be temporarily suspended for maintenance, modernization or security reasons, and, to the extent possible, the company chooses low peak times and prior notification whenever possible.

10. Intellectual property.

• All intellectual property rights on products, materials, designs, signs, logos and texts presented on the Platform are owned or licensed by the company and are protected under the regulations in force.
• Purchasing a product does not transfer ownership to the Buyer. The Buyer receives only a limited Licence under Licensing and Digital Use Policy No. GPC-POL-04.
• The copying, quoting, republishing or commercial use of Platform content is prohibited without prior written permission from the Company.
• It is prohibited to use the name, labels or emblems of a company in any manner that suggests association, sponsorship or accreditation that is not actually in place.

11. Prohibited uses.

User is prohibited from performing any of the following acts, and the commission of any of them is a fundamental breach of these conditions:

• Re-sale, distribute, lease or make available to others, on a fee or free basis.
• Upload products on download platforms, subscriptions, general cloud storage sites or communication groups.
• Share entry data, product files or access with any person outside the jurisdiction granted.
• Record, record, capture, rebroadcast, translate or convert the course content for redissemination.
• Remove or obliterate any notice of property rights, watermark or product identifier.
• Try unauthorized access to Platform systems or probe for vulnerabilities, disrupt them or exhaust them with automatic requests.
• Use automated software to collect data, content or scrape the Platform in bulk.
• Use of products for any purpose contrary to law, public order or morals.
• Impersonate the Company or one of its employees, or incorrect data was provided at the time of purchase or at the time of the Refund request.
• Circumvent the Licence restrictions by creating multiple accounts or using the name of a shell company.

Where a material or repeated breach has been established, the company may suspend the account or cancel the Licence, with notice to the user whenever possible, and the action may be taken immediately and without prior notice when there is reasonable suspicion of fraud, security risks or serious irregularities, and this does not create a right in the Refund if the action is due to a proven breach, while the company retains its right to claim compensation and to take the necessary legal action.

12. Limits of liability.

Without prejudice to any legally established right:

• Products are provided as-is, which are general reference tools that do not provide for specialized consultation.
• Company does not ensure that certain results are achieved from the use of products, as the results depend on the circumstances, abilities and application of each user.
• Company does not incur any liability for indirect or consequential damages, such as loss of earnings, loss of opportunity, loss of data or damage to reputation.
• Company does not have any responsibility for Internet malfunctions, user devices, programs or actions of others.
• Company is not responsible for any use of the Template without review by a licensed lawyer as described in Legal Disclaimer No. GPC-POL-05.

13. Compensation.

To the extent permitted by law, User is obliged to compensate Company, its employees and representatives for direct and reasonable damage, claims and expenses, including reasonable legal fees, arising directly from a proven breach of these conditions or of a licensing policy, from the unlawful use of the products, or from a claim by others for the act of User.

14. Force Majeure.

Neither party is liable for its delay in or failure to fulfil its obligations if this is due to a Force Majeure event beyond its control, such as interruptions of hosting services or the Internet, public failures in payment networks, cyber attacks, natural disasters, epidemics, or official decisions. If the Force Majeure event lasts more than 30 days, either party may terminate dealing with settlement of the amounts due.

15. Duration and termination.

• These conditions shall apply from the moment you use the platform and continue to the extent that your account is maintained or that you have a valid licence.
• The closure entails the termination of access to My Purchases, without the cancellation of the previous Licence or the obligations arising therefrom, and without the creation of a right to Refund.
• The company suspends or terminates the account in the event of a material or repeated breach of these conditions or of the licensing policy; action may be taken immediately upon reasonable suspicion of fraudulent activity, security risk or serious breach.
• Items relating to intellectual property, limits of liability, compensation and confidentiality and governing law shall remain in force after termination.

16. Amendment of conditions.

The amended text is published on the Platform with an update to the last update of this document, and the user is notified of the substantial changes through the available communication. The amendments apply in the future, apply to every purchase of the version in force when the purchase is completed, and do not retroactively alter the terms of any previous purchase.

17. Governing Law and Jurisdiction.

These conditions are governed and interpreted in accordance with the laws of the Kingdom of Bahrain, and the parties seek to settle any amicable dispute within 30 days of written notification. If this is not possible, the competent courts of the Kingdom of Bahrain shall have exclusive jurisdiction.

Final Notes

• These conditions are read with the return policy GPC-POL-01, the privacy policy GPC-POL-02, the licensing policy GPC-POL-04, and the Legal Disclaimer GPC-POL-05, all of which constitute the full agreement between the parties.
• In the event of a conflict between these conditions and any of the policies referred to above on a matter within its specific scope, the provision of the policy specializing in that matter shall apply only.
• The Arabic text of these Terms is the authoritative version and prevails in the event of any inconsistency with a translation.
• If any item is declared null or void, the remaining items remain valid and in force.
• A failure or delay in exercising any right does not constitute a waiver.
• Notices shall be sent to an electronic mail registered with the user, to which the transmission shall be valid.
• By purchasing through the Platform, you agree to these policies.